Each member of the Computer Courage staff represents our company philosophy of friendly support, helpful explanation, and professional knowledge.
Adam Schwartz - President
Adam graduated from Berkeley High in 1995 and Cornell University with a BA in Computer Science in 2000. He has over 15 years of professional experience in the computer industry. Adam is a Berkeley native, a former teacher and camp director, and applies his communication skills to the customer service philosophy of Computer Courage.
Sam Morris - Web Services Manager
Sam is the Manager of our Web Services and our web team. Sam is a veteran web developer and graphic designer and a graduate of Expression Media College for Digital Arts in Emeryville with a major in Motion Graphic Design. Sam is also a Berkeley native and our longest tenured web developer and graphic designer.
Tim Shores - IT Services Manager
Tim wandered to the Bay Area in 2004 after finishing his degree at the University of Michigan as a student of linguistics. His decade of Computer Science and IT experience includes low-level electronics and high-level programming, system administration and operations analysis, business software support and database design.
Kyla Rossi - Web Project Manager
Kyla is the Project Manager of our Web Services and our web team. She has extensive customer service experience relating to the technology field. Kyla is currently attending California State University, East Bay in Hayward, attaining a major in Biomedical Laboratory Science.
Susan Metz - Director of Sales & Marketing
Susan graduated from Albany High in 1999, Cal Poly, San Luis Obispo with a BS in Business Administration in 2003, and San Francisco State University with a Masters in Instruction Technology in 2007. She has over 15 years of professional experience in the information technology industry. Susan is an East Bay native, and formerly worked for Google, Genentech and has traveled the world helping businesses adopt cloud computing technology.
Mindy Lue - Web Developer
Mindy Lue is a graduate from the University of California Berkeley with a major in Computer Science. Mindy has a passion for all aspects of web development and specializes in the more technical coding and programming challenges at Computer Courage. If a programming challenge arises, Mindy can solve it.
Jacob Rex - Web Developer
Jacob is a recent graduate of the University of California Berkeley with a major in Astrophysics (yes, you read that right). Jacob is known at Computer Courage as the “mockup specialist” providing us with beautiful designs and WordPress customizations for new websites.
Hart Farrell Hedberg - Web Developer
Hart is a newcomer not only to the Computer Courage design team but also to the Berkeley area. He graduated from the University of California Davis, majoring in Landscape Architecture and later transitioning into web development. Hart enjoys working in scripting languages when able but also appreciates a beautifully designed site.
Jonathan Denni - Web Developer
Jonathan started web programming in 2004, studied Web Design and Interactive Media at the Art Institute of California – San Francisco, and Computer Science at Chabot College. He is passionate about programming languages and enjoys keeping up to date on web standards and best practices.
IT Support Staff
David Lin - Senior Technician
David Lin is our most experienced IT support technician with over 20 years in the industry. David is also one of our first four employees. David can solve just about any computer or technology problem you throw at him, from iPhone setups to Windows Server technologies and advanced networking troubleshooting.
Thai Ly - Technician
Thai Ly is our in-house technician and remote support specialist. When you need help fast and can’t wait for an appointment, Thai is your resource for instant phone and remote support. Thai has a great passion for solving computer problems, taking apart laptops, and attending to details.
David Cuenco - Technician
David Cuenco is a field technician and our designated “technology trainer”. David’s easygoing nature and excellent communication skills allow him to do more than just troubleshoot problems. David can explain solutions and technologies in a comfortable and understandable manner that few other technicians today can achieve.
Ray Sims - Technician
Ray comes to us with several years of experience repairing computers for a big name computer shop in Concord. Ray has removed thousands of viruses already, and joins the Computer Courage staff ready to take on thousands more at our Berkeley computer repair shop.
Rafi Rubin - Technician
Born in the heart of Silicon Valley in Palo Alto, Rafi has always been a technology enthusiast. With experience ranging from Active Directory configuration to helping his mom set up her iPad he brings a friendly, detailed approach that focuses on connecting individuals with their technology. He specializes in systems design, information architecture, and technology training.
Customer Support Staff
Sami Morotti - Customer Service
Sami is new to the Berkeley area and a recent graduate of San Jose State with a degree in Health Science. Having spent many years working with her community, she understands the value of great customer service and customer loyalty. Sami has a passion for helping people understand technology and making them feel comfortable during the process.