We are currently searching for a new computer repair technician to work in our Berkeley office.  Your job will be to perform computer repair and IT support to our customers.  You will work primarily in the store on customer computers brought to the store, but will also be called upon to visit customers in their homes and offices to resolve issues.

Job Responsibilities include:

• Perform diagnostics, repair, maintenance, and upgrades on customer PCs and Macs in office
• Assist customers in understanding service options and results of completed jobs
• Visit customers in offices or homes to work on computers
• Assist remote customers over the phone and via remote control software
• Manage inventory of repair parts
• Consult with and mutually support other technicians in the office and field
• Manage the support ticket software

Requirements:

• Full time or part time availability
• Must have 3+ years of professional experience in computer repair or troubleshooting
• Must be an expert in Windows XP, Vista, and 7
• Must have working knowledge of OS X
• Must have knowledge in network configuration including DHCP, DNS, and WLAN
• Experience with Windows Server and Active Directory is a plus
• Must have access to a car, a valid US drivers license, and car insurance
• Good communications and organizational skills are a requirement
• Must be eager to work hard, to learn many new skills, and work carefully in a fast paced environment

Compensation is dependent on experience.

How To Apply:

Please do not send resumes or applications by email.  Please apply by submitting the online application below.

Thank you for your interest.

Computer Courage is expanding.  After moving to our new office in January, and adding another web developer in the spring, we are looking for a talented and professional person to work in our office as a Customer Service Representative.  Please read the job description below.  If you are interested in applying to work in our expanding business, please fill out the application form and wait for a response.  Do not email or call directly with job inquiries.

Computer Courage Customer Service Representative Job Description

Computer Courage is a small business in Berkeley, California that provides web design and development, WordPress integration, graphic design, and IT services.  We have a web development team of four and are looking for a new team member to start part time at approximately 3 days per week, with opportunities for full time work in the near future.

At Computer Courage, we create powerful but easy to use websites.  We focus primarily on the WordPress.org platform, delivering websites that take full advantage of the CMS capabilities of WordPress.  We integrate original design and custom programming into the platform, resulting in beautiful, affordable, powerful, and easy to use sites for our clients.  If you are already experienced with WordPress, or think you have the HTML/CSS/PHP skills to learn it quickly, please read on.

Requirements:

- Solid HTML/CSS talent and experience (2 years professional experience required)

- Graphic design skills are a requirement – Photoshop and Illustrator

- Working knowledge of PHP is a must

- Experience with WordPress.org theme and plugin development is big plus

- JavaScript skills are a plus

- Bachelors Degree preferred.

- Talent is a must, experience is preferred.  If you are a talented, motivated student please feel free to apply

Location:

- This job is in Berkeley, California.  This is not a telecommuting job – only people who can come to our office in Berkeley at least 3 days a week need apply.

Compensation:

- Compensation will be from $18 to $24 per hour, depending on experience.  A salaried, full time position is a possibility in the near future.

How To Apply:

-          Do not send us email to apply for this job.  Instead please fill out the form below and we will contact select applicants.

Computer Courage is a computer repair, web design, and IT support company in Berkeley, California.  We are in our fifth year of operation and are growing and expanding rapidly.  We have a unique company culture of education and explanation, offering our customers a level of customer service that is not available elsewhere.  We bring our philosophy of growing and learning to our staff as well, who learn and develop as part of their employment.  Please see our Yelp reviews and our website to learn more about us.

We are currently searching for a new computer repair technician to work full time in our Berkeley office.  Your job will be to perform computer repair and IT support to our customers.  You will work primarily in the store on customer computers brought to the store, but will also be called upon to visit customers in their homes and offices to resolve issues.

Job Responsibilities include:

• Perform diagnostics, repair, maintenance, and upgrades on customer PCs and Macs in office
• Assist customers in understanding service options and results of completed jobs
• Visit customers in offices or homes to work on computers
• Assist remote customers over the phone and via remote control software
• Manage inventory of repair parts
• Consult with and mutually support other technicians in the office and field
• Manage the support ticket software

Requirements:

• Must be available to work Monday through Friday, 9am to 5pm
• Must have 3+ years of professional experience in computer repair or troubleshooting
• Must be an expert in Windows XP, Vista, and 7
• Must have working knowledge of OS X
• Must have knowledge in network configuration including DHCP, DNS, and WLAN
• Experience with Windows Server and Active Directory is a plus
• Must have access to a car, a valid US drivers license, and car insurance
• Good communications and organizational skills are a requirement
• Must be eager to work hard, to learn many new skills, and work carefully in a fast paced environment

Compensation:

• $50,000 per year salary
• Corporate Simple IRA retirement plan with guaranteed employee contribution
• Mileage reimbursement for qualifying job-related travel
• Educational opportunities available (certification, etc.)

How To Apply:

Please do not send resumes or applications by email.  Please apply by submitting the online application below.

Thank you for your interest.

Job Description and Requirements: Computer Courage is looking for experienced, knowledgeable, and friendly computer support technicians.  Technicians will travel to businesses and homes in the San Francisco Bay Area (primarily East Bay) to fix computer problems, set up hardware and software, and train users.  Excellent technical knowledge and strong communication skills are mandatory for this job.  Employees will visit the central office in Berkeley at least once per day.

Part Time: This job will start out as a part time position, with opportunity to convert to full time within months.  Hours and days are flexible, but expect to start out at approximately two days per week.

Skills Required: Solid technical knowledge and troubleshooting for Microsoft Windows and Apple OS X. Experience with and fundamental understanding of home networking, Windows troubleshooting, backup, Microsoft Office, hardware and software installation, antivirus and antispyware tools.  Experience with Windows Server and Exchange is a plus.  People skills are a must – you will be helping and training clients every day.

A valid US drivers license, a clean driving record, and access to an insured automobile are requirements for this position.

Education and Experience: B.S. preferred, with 3-5 years experience working in IT.  Students are welcome to apply.

How to Apply: Please do not call or email with applications.  Please fill out the application below: