We are currently searching for a new computer repair technician to work in our Berkeley office.  Your job will be to perform computer repair and IT support to our customers.  You will work primarily in the store on customer computers brought to the store, but will also be called upon to visit customers in their homes and offices to resolve issues.

Job Responsibilities include:

• Perform diagnostics, repair, maintenance, and upgrades on customer PCs and Macs in office
• Assist customers in understanding service options and results of completed jobs
• Visit customers in offices or homes to work on computers
• Assist remote customers over the phone and via remote control software
• Manage inventory of repair parts
• Consult with and mutually support other technicians in the office and field
• Manage the support ticket software

Requirements:

• Full time or part time availability
• Must have 3+ years of professional experience in computer repair or troubleshooting
• Must be an expert in Windows XP, Vista, and 7
• Must have working knowledge of OS X
• Must have knowledge in network configuration including DHCP, DNS, and WLAN
• Experience with Windows Server and Active Directory is a plus
• Must have access to a car, a valid US drivers license, and car insurance
• Good communications and organizational skills are a requirement
• Must be eager to work hard, to learn many new skills, and work carefully in a fast paced environment

Compensation is dependent on experience.

How To Apply:

Please do not send resumes or applications by email.  Please apply by submitting the online application below.

Thank you for your interest.

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